Privacy Policy

Last Updated: September 6, 2026

This Privacy Policy describes how Texas Flex Fitness LLC ("Texas Flex Fitness," "Company," "we," "us," or "our") collects, uses, discloses, and protects personal information when you interact with our websites, landing pages, forms, gym tour scheduling pages, membership inquiries, marketing campaigns, email communications, text messaging programs, and related services.

This Privacy Policy applies to Texas Flex Fitness and includes activity associated with our Champions location.

We use personal information to provide and improve our services, respond to inquiries, manage gym tours, facilitate membership communications, provide customer service, operate marketing campaigns, and communicate with individuals who have requested information from us or otherwise provided appropriate consent.

Interpretation and Definitions

Definitions

Company means Texas Flex Fitness LLC, operating under the Texas Flex Fitness brand.

Champions Location means the Texas Flex Fitness location at: 5215 FM 1960 RD W Houston 77069.

Personal Information or Personal Data means information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable individual.

Service means our websites, landing pages, forms, gym tour scheduling services, membership inquiry pages, communications, digital marketing campaigns, and related services operated by or on behalf of Texas Flex Fitness.

Service Provider means a company or person that processes information on our behalf or assists us with services such as website hosting, CRM services, appointment scheduling, membership management, payment processing, analytics, email, SMS delivery, or customer support.

Usage Data means information collected automatically when you interact with our Service, including IP address, browser information, device information, pages visited, and interaction data.

Website includes www.texasflexfitness.com , jointexasflexfitness.com , and Texas Flex Fitness landing pages, forms, campaign pages, and subdomains operated or controlled by us.

You or your means the individual accessing, using, or interacting with the Service.

Information We Collect

Depending on how you interact with Texas Flex Fitness, we may collect the following categories of personal information.

Contact Information

  • First and last name
  • Email address
  • Mobile or telephone number
  • Mailing address, city, state, and ZIP code when provided

Gym Tour and Membership Information

  • Preferred Texas Flex Fitness location
  • Gym tour booking information
  • Appointment date and time
  • Membership inquiries
  • Membership status or related customer records
  • Communications with our team
  • Fitness goals or preferences that you voluntarily provide

Marketing and Communication Information

  • Email and SMS communication preferences
  • Marketing and messaging consent records
  • Date, time, and method of consent
  • Opt-out and unsubscribe preferences
  • Email opens, clicks, and campaign engagement
  • SMS responses and messaging history
  • Lead source and advertising campaign information

Payment and Transaction Information

If you purchase a membership or another service, payment information may be collected and processed by our authorized payment processors or membership management providers. Texas Flex Fitness may receive transaction-related information such as payment status, purchase date, membership type, and transaction identifiers.

Usage and Device Information

When you use our websites or landing pages, we may automatically collect information including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Links clicked
  • Date and time of visits
  • Referring website or advertising source
  • Approximate location derived from IP address
  • Other diagnostic and analytics information

How We Collect Information

We may collect personal information:

  • Directly from you when you complete a form, request information, book a gym tour, contact us, provide messaging consent, or purchase a membership or service.
  • Automatically through cookies, pixels, analytics technologies, and similar tools.
  • From advertising platforms when you submit a lead form or interact with one of our advertisements.
  • From Service Providers that help us manage leads, appointments, memberships, communications, analytics, and transactions.

Cookies and Tracking Technologies

We may use cookies, pixels, web beacons, tags, scripts, and similar technologies to operate our Service, understand website activity, measure marketing performance, improve user experience, and support advertising or remarketing activities where permitted.

Necessary Cookies

These technologies help provide essential website functionality, maintain security, process forms, and provide services requested by users.

Analytics Cookies

These technologies help us understand how visitors interact with our websites and landing pages so we can measure and improve performance.

Advertising and Remarketing Technologies

Where permitted, we may use advertising technologies to measure campaign performance and deliver or measure advertising that may be relevant to users.

You may be able to limit or manage cookies through your browser or device settings. Where applicable law requires consent for non-essential tracking technologies, we will request consent before using them.

How We Use Your Personal Information

We may use personal information to:

  • Provide, maintain, and improve our Service
  • Respond to gym membership inquiries and requests for information
  • Schedule, confirm, remind, cancel, or reschedule gym tours
  • Facilitate membership enrollment
  • Provide customer service and respond to questions
  • Send administrative, transactional, and service-related communications
  • Send promotional email or SMS communications when the appropriate consent has been provided
  • Provide information about promotions, offers, memberships, services, and events
  • Measure marketing and advertising performance
  • Analyze website and campaign activity
  • Maintain lead, customer, and membership records
  • Protect against fraud, misuse, and security incidents
  • Comply with legal and regulatory obligations
  • Establish, exercise, or defend our legal rights when necessary

SMS and Mobile Messaging Privacy

If you provide your mobile phone number and affirmatively consent to receive text messages from Texas Flex Fitness, we may use your mobile number to send communications that fall within the scope of the consent you provided.

These communications may include information concerning your inquiry, gym tour, appointment, membership, customer service request, gym updates, or promotional offers when you have provided the appropriate consent.

Texas Flex Fitness does not sell, rent, share, transfer, or disclose mobile phone numbers, SMS opt-in information, or text messaging consent to third parties or affiliates for their marketing or promotional purposes.

Mobile phone numbers, SMS opt-in information, and text messaging consent are specifically excluded from any provisions in this Privacy Policy that permit sharing of information for third-party advertising, remarketing, marketing, or promotional activities.

Mobile information may be disclosed only to Service Providers that assist Texas Flex Fitness in operating and delivering its messaging program, such as telecommunications carriers, messaging platforms, CRM providers, and technology vendors, solely as necessary to provide services on behalf of Texas Flex Fitness.

SMS opt-in consent is specific to Texas Flex Fitness and is not transferred or assigned to third parties for their own marketing or promotional use.

Consent to receive promotional text messages is not a condition of purchasing a Texas Flex Fitness membership, booking a gym tour, or receiving services.

Message frequency varies based on your interactions with Texas Flex Fitness, appointment activity, membership inquiries, and the communications for which you have provided consent.

Message and data rates may apply.

Reply STOP to opt out of recurring text messages. Reply HELP for assistance.

If you opt out of SMS communications, we will honor your request in accordance with applicable requirements. Opting out of SMS does not necessarily opt you out of communications through other channels that you have separately authorized.

For additional information about the Texas Flex Fitness messaging program, please review our SMS & Campaign Terms and Conditions .

Sharing Your Personal Information

Important Mobile Information Exception: The sharing practices described in this section do not permit Texas Flex Fitness to sell, rent, share, transfer, or disclose mobile phone numbers, SMS opt-in information, or messaging consent to third parties or affiliates for their marketing or promotional purposes.

Any references below to advertising, analytics, business partners, Service Providers, business transactions, or other recipients expressly exclude the use of mobile phone numbers, SMS opt-in information, and messaging consent for third-party marketing or promotional purposes.

Subject to the mobile messaging restrictions above, we may disclose other personal information to the following categories of recipients when reasonably necessary:

  • Service Providers: Providers that assist us with website hosting, customer relationship management, appointment scheduling, membership management, payment processing, analytics, customer support, email delivery, SMS delivery, and other operational services.
  • Advertising and Analytics Providers: We may provide website activity, device information, cookie identifiers, or other non-SMS information where permitted to measure advertising performance or support advertising and remarketing. This category does not include mobile phone numbers, SMS opt-in information, or text messaging consent.
  • Professional Advisors: Attorneys, accountants, consultants, insurers, and other professional advisors when reasonably necessary.
  • Government Authorities: We may disclose personal information when required by law, valid legal process, court order, or governmental request.
  • Business Transactions: Personal information may be transferred in connection with a merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable privacy obligations and the mobile messaging restrictions stated in this Privacy Policy.
  • At Your Direction: We may disclose other personal information when you specifically direct or authorize us to do so. This does not constitute permission to transfer SMS opt-in information or messaging consent to another party for that party's own marketing or promotional purposes.

Targeted Advertising and Privacy Choices

We may use website activity, cookies, device identifiers, and similar non-SMS information to measure campaigns or support targeted advertising and remarketing where permitted by applicable law.

Texas Flex Fitness does not use, sell, or share mobile phone numbers, SMS opt-in information, or text messaging consent for third-party targeted advertising, remarketing, marketing, or promotional purposes.

Depending on applicable law, you may have the right to opt out of certain processing involving targeted advertising, sale of other Personal Information, or certain forms of profiling.

You may contact us using the information below to submit an applicable privacy request.

Your Communication Choices

Text Messages

You may opt out of recurring text messages at any time by replying STOP.

For assistance with the messaging program, reply HELP or contact Texas Flex Fitness using the information provided below.

Email

Promotional emails may include an unsubscribe link that you can use to manage your email marketing preferences.

You may continue to receive non-promotional communications that are reasonably necessary to provide requested services, administer a membership, or respond to a request.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining customer and membership records, complying with legal obligations, resolving disputes, enforcing agreements, preventing fraud, and maintaining appropriate business records.

SMS consent records, opt-in information, and opt-out records may be retained for as long as reasonably necessary to document consent, honor communication preferences, demonstrate compliance, and prevent messages from being sent contrary to an opt-out request.

When personal information is no longer reasonably necessary, we may delete, deidentify, anonymize, or securely dispose of it, subject to legal, technical, backup, and recordkeeping requirements.

Security of Your Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including the ability to:

  • Confirm whether we process personal information about you
  • Access certain personal information associated with you
  • Correct inaccurate personal information
  • Request deletion of certain personal information
  • Obtain a portable copy of certain personal information
  • Opt out of certain targeted advertising, sale, or qualifying profiling activities where applicable
  • Withdraw consent where processing is based on consent
  • Exercise applicable privacy rights without unlawful discrimination

We may need to verify your identity before completing certain privacy requests.

If we deny a request and applicable law provides a right to appeal, you may contact us using the methods below and clearly identify your request as a Privacy Appeal.

Texas Privacy Rights

Texas residents may have rights under applicable Texas privacy laws, subject to the scope, eligibility requirements, and exemptions provided by those laws.

Where applicable, these rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising, sales of Personal Data, or qualifying profiling activities.

Children's Privacy

Our online marketing and lead-generation services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization or parental consent where required by law.

When information concerning a minor is needed in connection with a gym membership or service, it may be collected from or with the involvement of a parent or legal guardian as appropriate.

If you believe a child has provided personal information to us inappropriately, please contact us.

Links to Other Websites and Services

Our Service may contain links to membership systems, social media platforms, payment providers, websites, or other third-party services that Texas Flex Fitness does not control.

Their privacy practices are governed by their own policies. We encourage you to review the privacy notices of third-party services before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically for changes.

Contact Us

For privacy questions, privacy requests, SMS assistance, or concerns regarding this Privacy Policy, please contact:

Texas Flex Fitness LLC

Champions Location
5215 FM 1960 RD W
Houston 77069

Phone: +1 281-836-5325

Main Website: www.texasflexfitness.com

Campaign Website: jointexasflexfitness.com

SMS Terms: SMS & Campaign Terms and Conditions